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Aptive Pest Control - Tampa

Updated 2026-09-04 · 2,068 reviewed · 186 listed · Scored from 2,556 Google reviews · How we rank ›

4.6(2556) 70 composite score See reviews on Google ✓ Google-verified
Bed Bug ExterminationGeneral Pest ControlCommercial Pest ControlRodent & Wildlife ControlEco-Friendly / Pet-Safe TreatmentsTermite Control & InspectionMosquito & Lawn Pest Control
Aptive Pest Control - Tampa
Services
Bed Bug Extermination, General Pest Control, Commercial Pest Control
Reviews
2556
Ranking
#68 in Bed Bug Extermination
Best for
homeowners seeking effective technician-led treatments but with strong tolerance for administrative friction

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-07-22.

What do recent reviews say?

The technicians earn consistent praise for politeness and quality work in the field. The company's reputation is severely undermined by billing failures, unresponsive customer service, missed appointments, and tactics that lock customers into unwanted contracts with high cancellation fees.

Recent shift: The company rebranded from RIDD to Aptive in the past year without proactively notifying customers, creating confusion and compounding already-strained relationships.

Praised for
  • friendly and professional technicians
  • thorough pest treatments
  • punctual service delivery
  • responsive when issues are addressed
Watch-outs
  • chronic billing for services not rendered
  • severe difficulty reaching customer service
  • contract terms misrepresented by sales
  • failure to show up for scheduled visits
friendly-technicianeffective-treatmentpunctualpoor-follow-upno-showpushy-salesgood-communicationresponsive-scheduling
Best for: homeowners seeking effective technician-led treatments but with strong tolerance for administrative friction
Think twice if: persistent issues with billing accuracy, voicemail phone lines, contract terms that lock you in, and sales promises that differ from written contracts

What are they good at?

  • Trained, courteous field technicians
  • thorough treatments that work
  • EPA-approved products
  • serves the greater Tampa area

Worth knowing

  • Named technicians praised include Oli, Carlos, David Padilla, and Parker
  • Multiple reviews report billing for unperformed services lasting months
  • Customers report 13+ unanswered voicemail messages and weeks-long callback delays
  • Company transitioned from RIDD brand to Aptive without notifying all customers
  • High early termination fees ($200-$250 reported) despite verbal assurances of flexibility

What reviews say by service

General Pest Control
Technicians deliver thorough, professional work, but billing for no-shows and missed appointments undercuts satisfaction
Rodent & Wildlife Control
Reviewers report failed rodent treatments, missed scheduled services, and having to hire competitors to handle active infestations
Bed Bug Extermination
Limited review detail on this service, but company billing failures create distrust across all services

How it compares

  • Rated 4.6 against a 4.67 average across the 92 bed bug extermination businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 73
Review volume 100
Review recency 58
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
2244
4
101
3
8
2
14
1
189

Contact

Last verified 2026-09-04

Opening hours

Monday
06:00-20:00
Tuesday
06:00-20:00
Wednesday
06:00-20:00
Thursday
06:00-20:00
Friday
06:00-20:00
Saturday
07:00-17:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Ant controlSpider controlRodent controlMosquito controlCockroach controlWasp nest removalFlea controlTick control

Credentials claimed:Member Best Places to Work, Best of State, PESP Bronze Member, EPA approved products

As published by the business on its own website; not independently verified.

Enquire about Aptive Pest Control - Tampa

Your enquiry goes to the Tampa FL Pest Control Service Guide team, who will pass it to Aptive Pest Control - Tampa. We only share your details with providers relevant to your request.

FAQ

Can I cancel if my rental lease ends before my contract expires?
Salespeople may verbally assure you of lease-based flexibility, but the written contract includes early termination fees ($200+) that the company enforces, regardless of what was promised.
What if no one shows for a scheduled service?
Multiple reviews report the company continues to bill for missed visits and that customer service is difficult to reach by phone, making it hard to report or dispute no-shows.

Similar pest control services nearby

Bed Bug Exterminator
88

Bed Bug Exterminator

5.0(53)✓ Google-verifiedPublishes prices

Every review over six months gave this business five stars. Customers highlight methodical inspections, named staff (Victor, Kendall, Richard, Dori) who answer calls and show up on time, and treatment that works-many report no recurrence months later. The combination of phone support and heat-plus-spray day-of treatment stands apart from competitors customers compared them to. Pricing starts at $1,800 and typically runs $1,800–$2,800 for residential homes. They hold a 60-day guarantee and are FL licensed. Bed bug problems are stressful; reviewers repeatedly note that respectful, organized handling and clear explanation of next steps made the difference.

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TP
20 low data

Tampa Pest Control

No rating yet✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Last updated 2026-09-04