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Aptive Pest Control - Tampa

Updated 2026-07-22 · 1,954 reviewed · 161 listed · Scored from 2,560 Google reviews · How we rank ›

4.6(2560) 71 composite score See reviews on Google ✓ Google-verified
Bed Bug ExterminationGeneral Pest ControlTermite Control & InspectionEco-Friendly / Pet-Safe TreatmentsRodent & Wildlife ControlCommercial Pest Control
Aptive Pest Control - Tampa
Services
Bed Bug Extermination, General Pest Control, Termite Control & Inspection
Reviews
2560

What recent reviews say

Technicians earn consistent praise for professionalism and attention to detail, with several naming individual staff members like David Padilla and Carlos. But a significant minority complain of being billed for services never rendered, waiting months to cancel accounts despite repeated calls, and facing surprise early termination fees when told upfront no penalty would apply. The gap between field performance and back-office reliability is stark.

Many cite long holds or voicemail trees when trying to reach customer service. One reviewer paid for a full year of service but was visited only twice; another was charged $335 for four missed visits across April to August. The company's transition from RIDD to Aptive adds to frustration for some, who felt blindsided by the rebrand. Strong 5-star reviews highlight punctuality and treatment quality; 1-star reviews center on billing and cancellation nightmares.

Praised for
  • professional technicians
  • thorough treatment
  • punctual service
  • friendly staff
Watch-outs
  • billing for missed visits
  • difficult account cancellation
  • unresponsive customer service
  • missed or delayed appointments
professional-appearancefriendly-technicianthorough-inspectioneffective-treatmentpunctualrecurring-issue-not-fixedpoor-follow-upno-showlong-wait-for-appointmentpushy-sales
Best for: homeowners who prioritize technician quality and can navigate billing terms carefully
Think twice if: you need straightforward, transparent billing and responsive cancellation. Multiple reviewers report months of failed service billing and difficulty reaching customer service to end contracts.

Strengths

  • professional, punctual technicians
  • thorough inspection and treatment
  • wide range of services listed
  • EPA-approved products

Worth knowing

  • Technician David Padilla named for respectful, efficient service
  • Technician Carlos praised for speed
  • Technician Oli noted as professional and responsive
  • Technician Parker mentioned for punctuality
  • Transition from RIDD to Aptive Pest Control brand caused some customer confusion
  • Customers report being charged for visits that never occurred
  • Early termination fees applied despite verbal promises to the contrary

What reviews say by service

General Pest Control
Technicians praised for thorough treatment of ants and yard pests; some complaint of ineffective rodent control despite ongoing billing
Rodent & Wildlife Control
One customer had active rat infestation and missed scheduled services, forcing them to hire another company
Bed Bug Extermination
Service listed on website; no specific review praise or complaint
Termite Control & Inspection
Service listed on website; no specific review text
Eco-Friendly / Pet-Safe Treatments
Website claims EPA-approved products; no specific customer review text

How it compares

  • Rated 4.6 against a 4.69 average across the 68 bed bug extermination businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 73
Review volume 100
Review recency 65
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
2248
4
101
3
8
2
14
1
189

Contact

Last verified 2026-07-22

Opening hours

Monday
06:00-20:00
Tuesday
06:00-20:00
Wednesday
06:00-20:00
Thursday
06:00-20:00
Friday
06:00-20:00
Saturday
07:00-17:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Ant controlSpider controlRodent controlMosquito controlCockroach controlWasp nest removalFlea controlTick control

Credentials claimed:Member Best Places to Work, Best of State, PESP Bronze Member, EPA approved products

As published by the business on its own website; not independently verified.

Enquire about Aptive Pest Control - Tampa

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Common questions

Do they have technicians available for same-day or next-day service?
No clear evidence from reviews. One customer called five times in one day and only reached voicemail. Another waited over two weeks past a scheduled service date.
What is the early termination fee if I need to cancel?
One reviewer was quoted $200, though their salesman initially promised no fee. Contracts vary; read yours carefully and confirm fee terms in writing before signing.
Which neighborhoods around Tampa do they serve?
Their website lists Tampa, Palm River-Clair Mel, Temple Terrace, Lake Magdalene, Greater Carrollwood, Egypt Lake-Leto, Apollo Beach, and Bartow.

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Last updated 2026-07-22