Truly Nolen Pest & Termite Control
Truly Nolen's 4.8-star rating across over 1200 reviews reflects strong execution when named techs like Tyler, Jimmy, and Terry deliver service. Customers praise thoroughness, responsiveness, and genuine care for problem-solving. One scathing account documents a 15-year customer hit with $1600 for unperformed rodent work, no-shows after two reschedules, and unanswered callback promises, raising hard questions about billing consistency and management follow-through. Their website claims 80 years in business and service areas across Tampa Bay. Most recent feedback celebrates specific technicians' speed and professionalism, though the severe complaint sits unresolved and suggests systemic gaps: pricing variability, weak callback discipline, and occasional tech negligence (one account of a tech smoking without spraying). Consistency between branches and locations appears uneven.
