Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-07-22.
Truly Nolen's 4.8-star rating across over 1200 reviews reflects strong execution when named techs like Tyler, Jimmy, and Terry deliver service. Customers praise thoroughness, responsiveness, and genuine care for problem-solving. One scathing account documents a 15-year customer hit with $1600 for unperformed rodent work, no-shows after two reschedules, and unanswered callback promises, raising hard questions about billing consistency and management follow-through.
Their website claims 80 years in business and service areas across Tampa Bay. Most recent feedback celebrates specific technicians' speed and professionalism, though the severe complaint sits unresolved and suggests systemic gaps: pricing variability, weak callback discipline, and occasional tech negligence (one account of a tech smoking without spraying). Consistency between branches and locations appears uneven.
Recent shift: Strong positive trend in the last 3 weeks of reviews (all 5-star, specific technician praise); contrasts sharply with one severe 1-star account documenting systemic failures (billing, no-shows, callbacks). Unclear if that complaint was addressed or if it reflects an isolated incident.
As listed on Google.
Operating:more than 80 years
As published by the business on its own website; not independently verified.
Long-term clients return year after year, citing visible lawn recovery, reliable technicians, and transparent communication via text updates and detailed reports. The operation handles both lawn and interior pest control, with reviewers noting quick scheduling, custom treatment plans, and staff who answer questions and adjust service as needed.
Every review praises fast scheduling, prompt treatment, and successful mosquito elimination. Families report backyards reclaimed after single or double visits, advance notice for each appointment, and follow-ups delivered reliably. Fernando and his team consistently appear by name for their attentiveness and professionalism. Both chemical and organic treatments earn equal praise, with no complaints about odor, process, or results across 32 reviews.
All five reviews praise Manny Madera and his team for professional, thorough inspections delivered with clear explanations and rapid turnaround. Reviewers highlight his technical expertise, use of drone and thermal imaging, responsiveness to scheduling needs, and ability to build confidence in home buyers, particularly those relocating to Florida from out of state.
Last updated 2026-09-04