TP
20 low data
Tampa Pest Control
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Bed Bug ExterminationGeneral Pest ControlCommercial Pest Control
Massey Services Pest Control
Bed Bug ExterminationGeneral Pest ControlCommercial Pest ControlRodent & Wildlife ControlTermite Control & InspectionMosquito & Lawn Pest Control
- Location
- Ybor City, Tampa
- Services
- Bed Bug Extermination, General Pest Control, Commercial Pest Control
- Reviews
- 240
- Ranking
- #75 in Bed Bug Extermination
- Best for
- Commercial properties and repeat customers who value technician expertise and can tolerate scheduling unpredictability.
Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-07-22.
What do recent reviews say?
Joshua Burgess, Antonio Acevedo, and Ben Brook earn consistent five-star praise for professionalism, knowledge, and punctuality; several customers renew yearly and recommend the service. However, a substantial segment reports ants, termites, and lawn pests returning despite ongoing payments, scheduling breakdowns with unexplained no-shows, and front office failures to follow up on cancellation requests or honour promised refunds.
Service quality splits sharply between field technicians and operational logistics. Named staff are praised for explaining work and showing up on time; complaints center on unresolved infestations after months of treatment, rude or dismissive manager interactions when customers raise concerns, and a pattern of customers needing to chase callbacks and termination paperwork themselves.
Praised for
- knowledgeable technicians
- professional demeanor
- field staff reliability
- thorough service work
- long-term customer loyalty
Watch-outs
- recurring pest issues unresolved
- scheduling failures and no-shows
- poor follow-up after cancellation requests
- contract clarity and refund disputes
- technicians refuse additional work without manager approval
friendly-technicianknowledgeable-staffprofessional-appearancerecurring-issue-not-fixedno-showpoor-follow-uppunctual
Best for: Commercial properties and repeat customers who value technician expertise and can tolerate scheduling unpredictability.
Think twice if: Ant and termite infestations recurred despite repeated treatments for multiple paying customers; scheduling no-shows and unresponsive follow-up to cancellation requests are documented patterns.
What are they good at?
- Experienced technicians like Joshua Burgess and Antonio Acevedo known for professionalism and expertise
- Operating since 1985 with multi-service offerings
- Wide service area covering Tampa region and surrounding towns
Worth knowing
- Technician Joshua Burgess praised multiple times for professionalism, punctuality, and communication
- Technician Antonio Acevedo noted for detailed explanations at initial visits
- Technician Ben Brook and others named positively in field reviews
- Multiple customers report ants recurring after 8+ months of paid treatment
- Termite contract disputes: customers report paying over $1,000 and being asked for additional funds
- Scheduling failures: customers cite multiple no-shows without notification
- One customer documented six-month service failure with follow-up attempts from November 2024 to July 2026
- Operational manager Joe cited in cancellation complaint for unresponsiveness and lack of escalation pathway
What reviews say by service
- General Pest Control
- Field technicians praised for thoroughness; customer complaints focus on recurring ant and roach issues despite ongoing treatment
- Termite Control & Inspection
- Contract disputes and incomplete resolution; customer reports paying over $1,000 and being asked for additional payment despite promised coverage
- Rodent & Wildlife Control
- Limited direct review mention; no clear praise or complaint signal
- Commercial Pest Control
- Commercial customer at Lakewood Pointe and The Sanctuary praise Joshua Burgess and technician consistency; community-level cancellation due to no-shows reported
- Bed Bug Extermination
- Ben Brook noted for eliminating flying bugs; insufficient review volume for broader sentiment
- Mosquito & Lawn Pest Control
- Mentioned in service list; no specific review evidence
How it compares
- Rated 3.8 against a 4.67 average across the 92 bed bug extermination businesses listed here.
- Has more Google reviews than 77% of the businesses in this directory.
How we scored this
Ranking Method Star rating 26
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
161
4
7
3
4
2
10
1
58
Contact
- Phone
- +1813-246-5001
- Address
- 1001 E Dr Martin Luther King Jr Blvd, Tampa, FL 33603
Last verified 2026-09-04
Opening hours
- Monday
- 07:00-20:00
- Tuesday
- 07:00-20:00
- Wednesday
- 07:00-20:00
- Thursday
- 07:00-20:00
- Friday
- 07:00-20:00
- Saturday
- 08:00-14:00
- Sunday
- Closed
As listed on Google.
From their website
Services listed
Pest ControlMosquito ControlFlea and Tick ControlTermite ControlRodent ControlRoach ControlAnt ControlSpider Control
Published prices
- Pest Services
- Save $50
Operating:since 1985
As published by the business on its own website; not independently verified.
FAQ
- What service areas does Massey cover?
- Their website lists Crystal Springs, Lacoochee, Lutz, Plant City, Saint Leo, San Antonio, Tampa, and Thonotosassa.
- Are there technicians customers consistently recommend?
- Joshua Burgess and Antonio Acevedo are named repeatedly in recent reviews for professionalism, punctuality, and knowledge.
- What happens if pests return after treatment?
- Reviews describe mixed outcomes. Some customers report recurring infestations after months of paid treatment and difficulty obtaining refunds or escalation when issues persist.
Similar pest control services nearby
88
Bed Bug Exterminator
5.0(53)✓ Google-verifiedPublishes prices
Every review over six months gave this business five stars. Customers highlight methodical inspections, named staff (Victor, Kendall, Richard, Dori) who answer calls and show up on time, and treatment that works-many report no recurrence months later. The combination of phone support and heat-plus-spray day-of treatment stands apart from competitors customers compared them to. Pricing starts at $1,800 and typically runs $1,800–$2,800 for residential homes. They hold a 60-day guarantee and are FL licensed. Bed bug problems are stressful; reviewers repeatedly note that respectful, organized handling and clear explanation of next steps made the difference.
Bed Bug ExterminationGeneral Pest ControlCommercial Pest Control
87
Tampa Pest Control
4.9(113)✓ Google-verified
Long-term clients return year after year, citing visible lawn recovery, reliable technicians, and transparent communication via text updates and detailed reports. The operation handles both lawn and interior pest control, with reviewers noting quick scheduling, custom treatment plans, and staff who answer questions and adjust service as needed.
Mosquito & Lawn Pest ControlBed Bug ExterminationGeneral Pest Control