Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-07-22.
Friendly Pest Solutions earns near-universal five-star ratings, with reviewers repeatedly naming individual technicians (Jonathan, Elvis, Tyler, Henry, K) for their knowledge, punctuality, and lack of pushy sales tactics. The team shows up when promised, explains what they find, and treats homes with respect, including wearing shoe coverings and asking permission before entering rooms.
Inspections cover all spaces; quarterly and follow-up services keep recurring issues under control. A realtor praised them for professional WDO inspections and detailed reports. Reviewers report effective treatments for ants, cockroaches, bed bugs, and termites, with staff calling ahead to confirm arrival times and following up on concerns.
As listed on Google.
As published by the business on its own website; not independently verified.
All 14 reviews are five-star; customers consistently praise Josh and Ryan for swift response (same-day or next-day arrivals), professional handling, and clear explanations throughout removal. They highlight competitive flat-fee pricing, humane bee extraction, and willingness to save bees rather than spray them.
Mike and Brandon earn consistent praise for thorough inspections, honest advice without upselling, and genuine professionalism. Technicians like Chad, Michael, and Luke are named frequently for responsiveness and clear explanations. Eco-friendly products and owner Steve's personal follow-up calls build loyalty among repeat customers. One February 2026 incident severely damaged the profile: a technician's accidental refrigerator water line rupture flooded a condo, causing 28,000 dollars in restoration costs. The company initially acknowledged fault but later denied responsibility, withheld insurance information, and refused to refund 500 dollars in prepaid annual services. This rare but serious failure highlights a gap between frontline excellence and corporate handling of accountability.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-04