Business data from Google Business Profile, checked 2026-09-04.
Customers report strong and dependable service, with staff like Zach, Jacob, and Branden specifically called out for being knowledgeable, friendly, and effective. Quarterly treatments keep bug problems rare even in rainy season, and urgent requests get quick appointments. One customer questioned a sudden indoor surcharge after signing up for a flat rate, signaling a potential billing clarity issue.
The business keeps detailed notes on each property, explains prevention tips, and handles install work (termite traps). Staff rotate and remain professional across repeat visits. Customers consistently report they rarely see pests indoors and feel confident recommending the company to friends.
As listed on Google.
Reviewers praise thorough inspections, transparent treatment explanations, and fast elimination of roaches, ants, and rodents. Both customers noted technicians identified moisture and entry points, applied targeted indoor and outdoor treatments, and left them confident the problem was solved.
Strong five-star reviews consistently praise specific technicians like Greg, Moises, Damien, and Laila for professionalism, responsiveness, and care. However, recent one and two-star reviews reveal a serious pattern: repeated no-shows despite confirmed appointments, continued billing after multiple cancellation requests, and a customer service process that relies on callback systems rather than direct channels. The core issue is operational. When technicians show up, they deliver. But getting them to show up reliably and canceling service without weeks of phone tag are broken processes. Multiple reviewers report security cameras catching no visit yet receiving bills, suggesting either scheduling chaos or invoicing that runs independent of actual service delivery.
Orkin's Tampa operation wins consistent praise for on-time arrivals, knowledgeable technicians who explain their work step-by-step, and rapid results against active infestations like wasps. Named staff including Dalton, Tracy, and Jordan Kimble earn specific commendation for professionalism and follow-through. Occasional lapses stand out: one customer reported a technician never entered the home to treat, leaving unclear what was actually done; another noted a driver's inappropriate conduct on the property. Monthly rates mentioned as under $60, though initial treatment pricing varies. For most, the combination of efficiency, staff knowledge, and no aggressive upselling makes this a reliable first choice.
Last updated 2026-09-04