Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-07-22.
Quell's technicians consistently earn praise for politeness and explaining their work step by step. Reviewers name staff like Desmond, Herbert, Tyrese, and Matthew with appreciation for both their speed and care, treating lawns and homes thoroughly inside and out.
One major caveat: a customer downgraded from five to one star after discovering a $270 cancellation fee was not truly waived as presented during signup. The same signing process was praised by others as smooth, but the contract terms appear to surprise those who leave.
Last verified 2026-09-04
As listed on Google.
Credentials claimed:License #: 9975
As published by the business on its own website; not independently verified.
Both reviews praise David's professionalism and knowledge, reporting successful ant and mosquito treatment. Evidence is limited to two recent five-star reviews.
Most reviewers praise PureGuard for professional staff like Derrick, Ralph, and Sean, fast response times, and fair pricing. However, older complaints reveal serious gaps: one customer's cat died after the company tented a property without proper notice of toxic chemicals; scheduling was inflexible; and some felt pressured to buy tenting without inspection. Strong recent reviews suggest improvement, but safety communication and customer service remain concerns.
Every reviewer gave five stars. Those using the service long-term report mosquitoes stayed under control and yard enjoyment returned. Owner Theron and technician Jason earned specific praise for knowledge, responsiveness to emergency calls before scheduled visits, and putting customer needs first, with one reviewer noting four years of continuous use on waterfront property.
Last updated 2026-09-04