Tri-S Pest Control
Jose and Andrew are the reason reviewers stay with Tri-S for decades. Their punctuality, professionalism, and knowledge inspire trust; one customer's lawn went from patchy to a thick green carpet in ten months. Termite inspections and preventive treatments are handled with clear explanations and on-time arrival. The company has been around since 1984 and serves a wide area. However, scheduling staff drop calls and miss planned treatments by months, leaving customers to chase them down. When unhappy customers requested basic accommodations (a different service day), one staff member named Steve responded with dismissal and rudeness; later interactions with him included false accusations and an abrupt hang-up. Owner Ben has stepped in to apologize, but the pattern of poor communication staff persists and has cost the company loyal customers.
