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Bugs or Us Termite & Pest Control

Updated 2026-09-04 · 2,068 reviewed · 186 listed · Scored from 11 Google reviews · How we rank ›

3.9(11) 64 composite score See reviews on Google ✓ Google-verified
Bed Bug ExterminationGeneral Pest ControlCommercial Pest ControlTermite Control & InspectionRodent & Wildlife Control
Bugs or Us Termite & Pest Control
Location
Forest Hills, Tampa
Services
Bed Bug Extermination, General Pest Control, Commercial Pest Control
Reviews
11
Ranking
#77 in Bed Bug Extermination
Best for
Long-term maintenance customers who value established relationships and rodent exclusion work.

Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-07-22.

What do recent reviews say?

Long-term customers praise Bugs or Us for reliability and professional service, particularly for rodent exclusion work. Recent serious complaints center on botched attic traps, missing protective gear, lack of job documentation, and a no-show appointment, with one household's rodent problem worsened by the company's response to a dead animal.

Praised for
  • long-term reliability
  • friendly and professional staff
  • thorough exclusion work
  • flexible scheduling and communication
Watch-outs
  • incomplete or poorly set traps
  • inadequate protective equipment and sanitation
  • lack of documentation
  • no-show appointments
  • poor follow-up on dead animals
punctualeffective-treatmentfriendly-technicianrecurring-issue-not-fixedgood-communicationno-showprofessional-appearancepoor-follow-up
Best for: Long-term maintenance customers who value established relationships and rodent exclusion work.
Think twice if: Those hiring for attic or dead animal work should ask about technician training, PPE standards, and trap documentation practices before booking.

What are they good at?

  • 30-year track record with repeat clients
  • thorough rodent exclusion work
  • flexible scheduling

Worth knowing

  • Berto praised for thorough attic exclusion and rodent trapping
  • Technicians failed to document trap counts across multiple visits
  • One technician declined gloves and did not properly investigate attic during dead animal removal
  • A scheduled Friday inspection was missed with no callback until voicemail was left

What reviews say by service

Rodent & Wildlife Control
One technician (Berto) praised for thorough exclusion; others critiqued for poor trap placement, no documentation, and inadequate response to dead animals.
General Pest Control
Long-term customers report dependable service; recent work shows gaps in safety protocol and follow-up.
Commercial Pest Control
One recent commercial project rated highly for communication and scheduling flexibility.
Termite Control & Inspection
No clear review evidence.

How it compares

  • Rated 3.9 against a 4.67 average across the 92 bed bug extermination businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 63
Review volume 47
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
8
4
0
3
0
2
0
1
3

Contact

Address
1301 W Busch Blvd, Tampa, FL 33612
Open in Google Maps

Last verified 2026-09-04

Opening hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
Pest ControlWildlife ControlTermite ControlTent Fumigation

As published by the business on its own website; not independently verified.

Enquire about Bugs or Us Termite & Pest Control

Your enquiry goes to the Tampa FL Pest Control Service Guide team, who will pass it to Bugs or Us Termite & Pest Control. We only share your details with providers relevant to your request.

FAQ

Does Bugs or Us service my area?
Their website lists Tampa, Florida as their service area. Call to confirm your specific neighborhood.
What happened with the no-show appointment?
A customer scheduled a Friday inspection at 2 p.m., called to confirm at 1:30 p.m., and nobody arrived. The office voicemail went unanswered.
Does the company document trap placements?
A recent review noted technicians could not say how many traps were placed during earlier visits, raising questions about record-keeping.

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Last updated 2026-09-04