Business data from Google Business Profile, checked 2026-09-04. Facts from the business's own website were fetched 2026-07-22.
Tri-S has built a loyal customer base over decades with strong pest elimination results and skilled staff like Jessie, Dennis, Andrew, and Tyler. Reviewers report being pest-free for 15+ years, and many praise their lawn transformation. However, one frustrated customer reported poor technician performance on their specific service visit and felt ignored when calling for support.
Their strength lies in quarterly treatment consistency and staff who educate customers on pest and rodent behavior. Termite prevention treatments are handled professionally with clear explanations. Pricing starts at $30 per month for pest control, with discounts on termite work available through their website.
Recent shift: One critical review 3 months ago reported a specific technician's poor service and unresponsiveness to follow-up calls, but no recent (within 3 weeks) complaints; recent five-star reviews are consistent with long-term praise.
As listed on Google.
Credentials claimed:Licensed, Bonded, and Insured
Operating:Since 1984
As published by the business on its own website; not independently verified.
Long-term customers praise Bugs or Us for reliability and professional service, particularly for rodent exclusion work. Recent serious complaints center on botched attic traps, missing protective gear, lack of job documentation, and a no-show appointment, with one household's rodent problem worsened by the company's response to a dead animal.
Chet's has earned strong loyalty through personalized service and effective treatment. Technicians like Sheldon, Frank, Art, and Michael are consistently named as thorough and professional, treating homes carefully and offering extras like attic work and spider web removal. Pricing is noted as $1,200+ cheaper than major competitors, with monthly savings attracting switches from bigger companies. Long-term customers (10-20 years) report near-zero pest activity and appreciation for natural products around families. However, two complaints surface: one tent fumigation caused roof damage allegedly unrepaired with no warranty honor, and a second customer felt pressured into a yearly contract without clear disclosure. A third gripe flagged slow commercial quote follow-up. Despite these, 91% of reviews are five-star, and recurring customers emphasize trust and dependability over decades.
Manny, Darryl, and Jaimes are repeat standouts who keep long-term customers happy with prompt visits, clear explanations, and fast problem-solving. Most reviewers report years of peace of mind and mention competitive pricing. One detailed complaint raised scheduling dishonesty, roof-damage liability disputes, and weeks-long service gaps after tenting, though the vast majority of recent reviews praise speed and accountability. Best Pest handles termite inspections, bed bug and mosquito treatment, general pest control, rodent work, and lawn care across Tampa Bay. Their website lists a 3-year warranty on termite work and claims to do tenting in-house rather than subcontracting. Staff send photos and communicate proactively; long-term customers credit their consistency.
Last updated 2026-09-04