Pestex earns strong loyalty among long-term customers for professional, punctual service and straightforward communication. However, recent reviews flag pricing: termite tent quotes run 2x competitor rates, inspections cost $100 (others free), and warranty renewal terms are opaque, raising concerns about hidden cost escalation.
Recent shift: One critical two-star review (2 weeks ago) raised pricing and warranty transparency concerns, marking a notable shift from otherwise unanimous praise. Reviewer suggests potential ownership change and cost inflation.
Last verified 2026-07-22
As listed on Google.
Credentials claimed:Licensed for structural and lawn/ornamental pest control services, Licensed for structural termite fumigations, Licensed for WDO (Wood-Destroying Organism) services, Certified, Licensed, Insured
Operating:40 years
As published by the business on its own website; not independently verified.
Most reviewers praise Luis for punctual, detailed work on lawns and pest control alike. One reviewer raised serious concerns about yard debris being blown into neighboring properties instead of bagged and removed.
Reviewers consistently report Steve, John, Jacob, and Kyle arriving on schedule and delivering exactly what they promise. Staff explain the work in advance and follow through without surprises; several customers highlight how technicians saved money by advising what actually works for rodents and wildlife.
Strong technician reviews and pest work praise are undercut by recurring no-show and billing disputes. Five-star customers describe thorough, friendly visits and quick response; named staff (Greg, Laila, Damien, Merson) earn repeated compliments for knowledge and courtesy. However, recent complaints detail multiple missed appointments despite prior phone confirmation, unexplained charges for services not visible on security footage, and continued billing after cancellation requests. One reviewer noted dependency on warranty terms prevents switching. The service quality divide appears sharp: those getting appointments report excellent work; those experiencing no-shows face unresolved yard problems, inflated costs, and poor post-call follow-up from the main office.
Last updated 2026-07-22