Most reviewers praise Luis for punctual, detailed work on lawns and pest control alike. One reviewer raised serious concerns about yard debris being blown into neighboring properties instead of bagged and removed.
Based on limited recent reviews, so treat this as low-confidence.
As listed on Google.
Credentials claimed:Pest control license #JB131227
Operating:Over 30 years
As published by the business on its own website; not independently verified.
Pestex earns strong loyalty among long-term customers for professional, punctual service and straightforward communication. However, recent reviews flag pricing: termite tent quotes run 2x competitor rates, inspections cost $100 (others free), and warranty renewal terms are opaque, raising concerns about hidden cost escalation.
Strong technician reviews and pest work praise are undercut by recurring no-show and billing disputes. Five-star customers describe thorough, friendly visits and quick response; named staff (Greg, Laila, Damien, Merson) earn repeated compliments for knowledge and courtesy. However, recent complaints detail multiple missed appointments despite prior phone confirmation, unexplained charges for services not visible on security footage, and continued billing after cancellation requests. One reviewer noted dependency on warranty terms prevents switching. The service quality divide appears sharp: those getting appointments report excellent work; those experiencing no-shows face unresolved yard problems, inflated costs, and poor post-call follow-up from the main office.
Most visits run smoothly: technicians arrive on time, know their work, and handle homes and pets with care. The serious tension lies in termite treatment outcomes and warranty enforcement. Several customers paid for targeted treatments that failed to stop infestations, then faced steep fumigation quotes and resistance to warranty claims. A handful report no-shows and frustrating phone support. Orkin fields experienced staff like Jordan, Derek, Joshua, and Kyle who impress with professionalism and attention to detail. Their drywood termite service via targeted injection draws mixed results. Some see effective prevention; others face ongoing infestations and drill damage. Wait times for appointments have improved from three weeks to one, per recent notes.
Last updated 2026-07-22