Business data from Google Business Profile, checked 2026-09-04.
Seven out of eight reviews praise TotalPest Protectors for arriving within an hour and resolving roaches, hornets, wasps, and bees with professionalism. One caller reported being hung up on and transferred multiple times when trying to ask questions before booking.
As listed on Google.
All reviewers report effective pest elimination and credit the owner's entomology background with tackling root causes, not just spraying. Technicians Adriano, Jay, and Jayro consistently earn praise for thoroughness, professionalism, and patience in explaining pest behavior and prevention.
Customers consistently praise Aptive's technicians by name for politeness, knowledge, and attention to detail. Named staff like Eric, Chad, Bill, and Christian deliver visible results: reviewers report bugs gone, mosquitoes diminished, and thorough follow-up on lawn concerns. Rare hiccups include back-ordered supplies and occasional lapses like unsecured gates, quickly corrected when flagged.
Most visits go smoothly: technicians arrive on schedule, work thoroughly, and treat customers with respect. Named staff like Theopolis, Juan, and James earned specific praise for resolving roach and termite problems. However, a minority of customers report serious friction around service follow-up, contract clarity, and unexpected termination charges, with at least one reviewer disputing a $229 fee for a cancellation they claim they never requested.
Last updated 2026-09-04